The rental conditions apply to the villas in L'écrin de la Cité: L'écrin Cœur de Vignes and L'écrin Grand Panorama


I. GENERAL PROVISIONS

The rental contract is established between the tenant and Cédric Migrenne, entrepreneur, SIREN n° 529.537.359, Loueur de Meublé Professionnel, and owner of L'écrin de la Cité, whose head office is located at 13 chemin des Anglais, Carcassonne, France.

II. OCCUPATION OF THE PREMISES

The tenant will enjoy the rented villa in a peaceful manner and will make good use of it, in accordance with the purpose of the premises. Parties and soirées are forbidden.

On departure, the tenant undertakes to return the villa in the condition in which it was found. We will clean the villa at the end of your stay in accordance with normal use. In the event of non-conforming use, the tenant will be billed for the cost of restoring the property.

Under no circumstances may the tenant claim any right to remain in the rented premises at the end of the period initially agreed.

III. RESERVATION - TERMS OF PAYMENT

The reservation becomes effective when the hirer has accepted these rental conditions and made payment in accordance with the terms of the chosen tariff.

IV. DEPOSIT

The tenant's bank imprint is kept until the departure date by STRIPE, the company in charge of securing payments.

Our villas are considered to be impeccable, and you undertake to report any damage/impacts/defects within 24 hours of your arrival.

In the event of non-compliance with rental conditions or damage caused during your stay, the amount corresponding to the damage will be deducted from your credit card.

V. INSURANCE

The tenant is responsible for all damage caused by him/her. He/she must be covered by a holiday insurance policy for these various risks. Proof of insurance must be provided before the beginning of the stay.

VI. NUMBER OF OCCUPANTS

Under no circumstances may the number of occupants exceed the maximum authorized capacity. Failure to comply with this condition will result in the immediate exclusion of the tenant, who will not be entitled to any reimbursement.

Under no circumstances may the rental be used by third parties.

VII. PETS

Pets are welcome, subject to written authorization from the owner and to compliance with the following rules:

- Your pet must not be left alone, unless you are certain that it will not cause any damage or bark in your absence,

- You agree to pay for any damage caused by your pet,

- For obvious reasons of hygiene, your pet must not climb on bedding, sofas or any other furniture. Pets are strictly forbidden from entering swimming areas.

VIII. INTERRUPTION OF STAY

In the event of early termination of the stay by the tenant, no refund will be made.

IX. CANCELLATION OF STAY

Cancellation by the tenant: see conditions linked to the chosen tariff.

Cancellation by the owner: if the owner has to cancel, all sums paid by the tenant will be reimbursed within 15 days.

X. DISPUTES

In the event of disagreement between the owner and the tenant, and in the absence of an amicable agreement, the matter will be referred to the tribunal de grande instance de Carcassonne.



By booking via our website or any other booking platform, you agree to respect the rental conditions. No claim will be processed in the event of non-compliance with these conditions.